Privacy Policy

Privacy Policy

Welcome to Cleland and Renwick. We value your privacy and want to be clear about the

data we collect, how we use it, and your rights to control that information, which is why we’ve created this Privacy Policy.

The type of information collected

We may collect the following types of information from you: Personal Information (such as your name, company name, telephone number, e-mail address and business address) and Non-Personal Information (such as information regarding your browser, your IP address, device used to access our site, the pages on our site that you visit, the time spent on those pages, unique device identifiers and other diagnostic data). This information is stored in our analytics database.

How and why the information is used

We use your Personal Information to respond to your enquiries, provide information about our services, and to send you marketing communications (where we have your consent or we are otherwise legally permitted to do so). We use your Non-Personal Information to help us understand how our website is being used and how we can improve our services.

Information sharing and disclosure

We do not sell or share your Personal Information with third parties for their marketing purposes without your permission. We may share your Personal Information with our service providers who help us in the delivery of our services to you, and they are required to keep your information confidential and secure.

Data retention

We will retain your Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Security measures

We use appropriate technical and organisational security measures to protect your Personal Information from loss, misuse, and unauthorised access, disclosure, alteration, and destruction.

International transfers

We store and process your data on our servers in the UK. We will only transfer your data to other countries in compliance with data protection laws and where we can ensure a similar degree of protection.

Users’ rights

You have the right to access, correct, update, or request deletion of your Personal Information. You also have the right to object to the processing of your personal data, the right to restrict the processing of your personal data, and the right to data portability.

Policy updates

We may update this Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.

How to request your data or contact us regarding privacy

If you have any concerns about our use of your Personal Information, please contact alison@clelandandrenwick.co.uk